Privacy Policy

Ataa Voice (“we”, “us”, “our”, “Ataa Voice”) respects your privacy regarding any information we may collect while you use our website https://ataa.sa (the “Website”). This Privacy Policy governs the collection, storage, disclosure, and use of the Website and its related content. Individuals who choose to access and use the Website (“you”, “your”, “user/users”) must agree to the use of data described in this Policy as well as the Website Terms and Conditions (“Terms”). Capitalized definitions and interpretations used in the Terms are incorporated into this Privacy Policy.

You will be asked to agree to be bound by our Privacy Policy and Terms when you enter the Website, including any version of the Website that has been amended to suit users geographically. Users are advised to review the Privacy Policy and our Terms before using the Website. We reserve the right to refuse a user access to the Website if the user declines to agree to the Privacy Policy and/or our Terms.

We reserve the right to use any information relating to any individual who enters the Website (“Personal Information”) for statistical analysis and Website development purposes. By using the Website, users agree to the collection and use of their Personal Information in accordance with this Policy.

Collection and use of information
1. This Privacy Policy applies to the processing of Personal Information in connection with providing the services offered by Ataa Voice to current or prospective customers as advertised on the Website and/or the Ataa Voice platform(s).
2. We may collect Personal Information about you as necessary to pursue our legitimate business interests (except where those interests override the interests, rights, or freedoms of the data subject). In addition, we use Personal Information and other data to:
  1. make the Website available for use,
  2. carry out any transactions conducted through use of the Website and the Ataa Voice platform(s),
  3. manage, develop, and improve our Website, the Ataa Voice platform(s), and our services,
  4. notify you when services are completed,
  5. inform you via posts about any new services we may offer,
  6. protect our employees, affiliates, customers, and assets, and
  7. ensure compliance with laws and regulations.
3. We will share and disclose Personal Information only in the following cases:
  1. when we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, or legal processes—such as responding to a court order,
  2. when we believe it is necessary to investigate potential breaches of our Terms and this Privacy Policy or to prevent or take action regarding them, or when fraud is suspected or situations involving potential threats to the safety of any person or user, or any unlawful activity, or as evidence in litigation, as required by law,
  3. to ensure the effective operation of Ataa Voice services in accordance with applicable laws,
  4. with service providers, contractors, and agents who provide services to us or on our behalf and need access to this information to perform that work, or with employees or affiliates. Examples include payment processing, data analysis, email delivery, hosting, customer service, and marketing efforts. We may allow certain other parties to use tracking technology on web properties, enabling them to collect data about how you interact with websites over time. Such information may be used, among other things, for data analysis and tracking, to gauge the popularity of certain content, and to better understand online activity.
  5. when there is a transfer of business ownership such as a merger, sale of assets, financing, acquisition, or transfer of part of our business to another company or individual,
  6. in order to show you specific products, services, or advertisements, and
  7. we may share and disclose Personal Information for any other purposes with your consent.
4. You are responsible for ensuring the accuracy of any Personal Information you provide to us. Inaccurate information may affect your experience when using the Website and our ability to contact you as described in this Privacy Policy.
5. By providing Personal Information collected through use of our Website, users agree to the use, processing, and storage of Personal Information in countries whose data protection laws may differ from those applicable in the user’s country.
6. We also collect non-personal information made available through browsers and servers, such as browser type, preferred language, the referring/exit site, and the date and time of each visitor request. We disclose non-personal information under the same circumstances described in Section 1.2.
Log data
1. By accessing the Website, users grant us consent to use their Personal Information in accordance with this Privacy Policy. We will use Personal Information collected lawfully and will treat all information as confidential.
2. We ensure that any Personal Information is processed in a way that safeguards your privacy rights. You have the right to object to processing as described under data subject rights to restrict or object to processing of Personal Information.
3. Personal data we collect and store may include (without limitation):
  1. information you provided when you created an account, which may include your name, email, phone number, address, payment or banking information, date of birth, and other details relating to you.
  2. location information, your device settings, and settings you selected on the Website and the Ataa Voice platform(s). This may include real-time information or approximate location as determined from data collected from GPS and Internet Protocol (IP) address,
  3. details of transactions related to purchasing our services and information about your activity on the Website and the Ataa Voice platform(s), including uniform resource locator (URL), types of services you requested and provided, information, comments, notes, domain names or search results selected, number of clicks, information and pages you viewed and searched for, requests for those pages, length of your visit to our Website, the date and time you purchased services through our site, amounts charged, details relating to promotional or discount code requests, methods used to navigate from the page, and any phone number used to contact our customer service number, and other related transaction details,
  4. device information regarding the devices you use to access our Website and the Ataa Voice platform(s), including device models, operating systems and versions, software, file names and versions, misleading language settings (as in source: possibly “interface language”), unique device identifiers, advertising identifiers, serial numbers, device motion information, and device network information,
  5. information from our advertisements (“Ads”), including ad pixels, tools, plug-ins, buttons, or related services, or through the use of cookies. Our ads collect browsing information including, without limitation, your IP address and its location, login information, browser type and version, date/time stamp, user agent, cookies, browser plug-in types and versions, operating system(s) and platform(s), and other information about user activity in our services, as well as on third-party sites and services that have embedded pixels, tools, plug-ins, buttons, or related services,
  6. identification data and other information associated with files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information. If you allow Ataa Voice to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you allow Ataa Voice to access the calendar on your device, we collect calendar information such as date, time, location, and so on,
  7. information selected regarding how you interact with our Website and the Ataa Voice platform(s), preferences, and any settings chosen. This may include user activity and browsing history within the website, technical information including the IP address used to connect the user’s computer or mobile phone to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and website, and
  8. non-personally identifying information (“Non-Personal Information”) about users, including technical information about the user’s means of connecting to the Site, the date and time of users’ visits to the Site, the specific pages users visit on the Site, and other similar information. We do not link Non-Personal Information to any personally identifying information.
4. Except as stated in this Privacy Policy, we will not share personal data with other parties without the data subject’s consent unless:
  1. it is consistent with our contractual duties and obligations to our users,
  2. in response to duly authenticated requests from law enforcement and government authorities,
  3. required to comply with a law, regulation, or court order,
  4. to enforce and protect our rights and property,
  5. to protect the rights or personal safety of our employees and others in connection with use of our property where permitted and in each case in accordance with applicable laws, and
  6. when we believe in good faith that disclosure is necessary to protect our rights or to ensure your safety or the safety of others, or to investigate fraud or respond to a government request.
5. From time to time, and with user consent, we may also conduct online research surveys through email invitations, pop-up surveys, and online focus groups. When you participate in a survey, we may ask you to enter Personal Information. We may use Personal Information you submit in a questionnaire for research and measurement purposes, as described below, including measuring the effectiveness of content, advertisements, or programs available on the website. When our market research surveys collect Personal Information, we will not knowingly accept participants under 18 years of age. Market research surveys conducted by or on behalf of Ataa Voice will include a link to this Privacy Policy.
6. We are committed to protecting children’s privacy. We do not knowingly collect Personal Information from anyone we know to be under 18 years of age (referred to below as a “Child”). The parent or guardian is solely responsible for supervising the Child’s use of the Website. The parent or guardian of the Child bears full responsibility for keeping registration information secure and ensuring that the information provided is accurate. The parent or guardian bears full responsibility for interpreting and using any information or suggestions provided through the Website for the Child.
7. We track the pages our users visit within the Site. This data is used to deliver customized content within the website to users whose behavior indicates interest in a particular subject. The website uses tracking pixels to collect information that helps Ataa Voice provide services to users. Please note that any “Do Not Track” signals sent by your web browser or any other mechanism have no effect on the Site’s collection of personally identifying information. In addition, third parties that perform analytics for the website may collect personally identifying information about users’ online activity while using the website. Third parties affiliated with Ataa Voice may have different policies regarding “Do Not Track” signals, and we make no representations regarding those policies.
8. We may also use advertising companies from other parties, which may use certain Personal Information (not your name, email address, phone number(s), managed print services (MPS) booking history, or other confidential information of yours) to display ads that may interest you.
Cookies
1. Cookies are files containing small amounts of data, which may include an anonymous unique identifier. We use cookies to collect information and to tell us that you are a returning user. This information may include IP addresses, browser type, Internet service provider, referring/exit pages, and files displayed on our site (such as HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data path. Cookies are not used to store other Personal Information. Users may instruct their web browser to refuse all cookies or to indicate when a cookie is being sent. However, if users do not accept cookies, they may not be able to use some parts of the Website.
2. Other parties under contract with Ataa Voice may use cookies for all Non-Personal Information about your use of the Website. Other service providers may use this information to help Ataa Voice deliver services on the Website based on your browsing activity. We may also tailor ads on Ataa Voice and third-party sites based on Non-Personal Information to the extent known to us or to those other parties.
3. We also use cookies so that we can conduct surveys of our own use and on behalf of our advertisers. These cookies are used to determine whether you have seen certain content or ads so that we can ask for your opinion. We may also use cookies to authenticate respondents or to help you continue where you left off in a survey. You may not be able to participate in some surveys if you disable cookies.
Security
1. We rely on the collection, storage, processing of data, and security measures regarding it in accordance with applicable laws and regulations to protect against unauthorized access to users’ Personal Information and data stored on our services and Website and the Ataa Voice platform(s), or against alteration, disclosure, or destruction.
2. We do not sell or trade users’ Personal Information or make it available to others by leasing. However, we may share aggregated general demographic information that is not linked to any Personal Information with our trusted business partners and affiliates.
3. We strive to keep your information secure. However, we cannot guarantee the security of your Personal Information and therefore we are not liable in the event of a security breach outside our reasonable control.
Retention of information and data
1. We retain your Personal Information along with any other data collected under this document for as long as we have a lawful basis to do so, which includes providing the services you booked, maintaining the Website, fulfilling our legal and regulatory obligations, resolving disputes, and enforcing our contractual, legal, and ethical obligations.
2. The length of time we retain different types of Personal Information may vary depending on why we obtained it, why we process it in the first place, and applicable legal requirements.
3. When setting retention and deletion schedules, we consider a range of factors including applicable regulations and standards relating to taxes, payment processing, and complaint handling; the need to prevent or detect crime or other misuse of our services; and audit requirements. Some of your Personal Data will be retained for a period after you cease to be our customer in order to enable us to meet our requirements. Once this data is no longer needed to meet the requirements above, it will be securely deleted. When we wish to retain any information for analytics purposes, we will first anonymize it so that it cannot be linked back to an individual.
4. We reserve the right to transfer your Personal Information to the new controlling party or the party that acquires the assets if there is a change of control resulting from, for example, a sale to another entity, a merger, sale of assets, or bankruptcy. Your Personal Information will continue to be processed in accordance with this Privacy Policy if such a change occurs, unless changes are made to the Privacy Policy pursuant to Section 6 below.
Changes to this Privacy Policy
1. This Privacy Policy remains in effect except with respect to any future changes to its provisions, which will take effect immediately upon publication on this page.
2. We reserve the right to update or change our Privacy Policy at any time; therefore, users should visit these sections regularly to stay informed of changes or amendments. Your continued use of the Website and/or the Ataa Voice platform(s) after we post any amendments to the Privacy Policy constitutes your acknowledgment of the amendments and your agreement to be bound by the amended policy.
Acceptance of these terms
1. By using the Website and/or the Ataa Voice platform(s), users indicate acceptance of this Privacy Policy. We reserve the right to replace, change, and/or amend any provision of this document without prior notice to any user.
2. Continued use of the Website and/or the Ataa Voice platform(s) after any replacements, changes, or amendments constitutes users’ acceptance of those changes.
Contact us

If you have any questions about this Privacy Policy, our Website practices, or our dealings with the Website, please email us at ask@ataa.sa or call +971 2 240 94504.

Privacy Policy

Collection and use of information
1. This Privacy Policy applies to the processing of Personal Information in connection with providing the services offered by Ataa Voice to current or prospective customers as advertised on the Website and/or the Ataa Voice platform(s).
2. We may collect Personal Information about you as necessary to pursue our legitimate business interests (except where those interests override the interests, rights, or freedoms of the data subject). In addition, we use Personal Information and other data to:
  1. make the Website available for use,
  2. carry out any transactions conducted through use of the Website and the Ataa Voice platform(s),
  3. manage, develop, and improve our Website, the Ataa Voice platform(s), and our services,
  4. notify you when services are completed,
  5. inform you via posts about any new services we may offer,
  6. protect our employees, affiliates, customers, and assets, and
  7. ensure compliance with laws and regulations.
3. We will share and disclose Personal Information only in the following cases:
  1. when we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, or legal processes—such as responding to a court order,
  2. when we believe it is necessary to investigate potential breaches of our Terms and this Privacy Policy or to prevent or take action regarding them, or when fraud is suspected or situations involving potential threats to the safety of any person or user, or any unlawful activity, or as evidence in litigation, as required by law,
  3. to ensure the effective operation of Ataa Voice services in accordance with applicable laws,
  4. with service providers, contractors, and agents who provide services to us or on our behalf and need access to this information to perform that work, or with employees or affiliates. Examples include payment processing, data analysis, email delivery, hosting, customer service, and marketing efforts. We may allow certain other parties to use tracking technology on web properties, enabling them to collect data about how you interact with websites over time. Such information may be used, among other things, for data analysis and tracking, to gauge the popularity of certain content, and to better understand online activity.
  5. when there is a transfer of business ownership such as a merger, sale of assets, financing, acquisition, or transfer of part of our business to another company or individual,
  6. in order to show you specific products, services, or advertisements, and
  7. we may share and disclose Personal Information for any other purposes with your consent.
4. You are responsible for ensuring the accuracy of any Personal Information you provide to us. Inaccurate information may affect your experience when using the Website and our ability to contact you as described in this Privacy Policy.
5. By providing Personal Information collected through use of our Website, users agree to the use, processing, and storage of Personal Information in countries whose data protection laws may differ from those applicable in the user’s country.
6. We also collect non-personal information made available through browsers and servers, such as browser type, preferred language, the referring/exit site, and the date and time of each visitor request. We disclose non-personal information under the same circumstances described in Section 1.2.
Log data
1. By accessing the Website, users grant us consent to use their Personal Information in accordance with this Privacy Policy. We will use Personal Information collected lawfully and will treat all information as confidential.
2. We ensure that any Personal Information is processed in a way that safeguards your privacy rights. You have the right to object to processing as described under data subject rights to restrict or object to processing of Personal Information.
3. Personal data we collect and store may include (without limitation):
  1. information you provided when you created an account, which may include your name, email, phone number, address, payment or banking information, date of birth, and other details relating to you.
  2. location information, your device settings, and settings you selected on the Website and the Ataa Voice platform(s). This may include real-time information or approximate location as determined from data collected from GPS and Internet Protocol (IP) address,
  3. details of transactions related to purchasing our services and information about your activity on the Website and the Ataa Voice platform(s), including uniform resource locator (URL), types of services you requested and provided, information, comments, notes, domain names or search results selected, number of clicks, information and pages you viewed and searched for, requests for those pages, length of your visit to our Website, the date and time you purchased services through our site, amounts charged, details relating to promotional or discount code requests, methods used to navigate from the page, and any phone number used to contact our customer service number, and other related transaction details,
  4. device information regarding the devices you use to access our Website and the Ataa Voice platform(s), including device models, operating systems and versions, software, file names and versions, misleading language settings (as in source: possibly “interface language”), unique device identifiers, advertising identifiers, serial numbers, device motion information, and device network information,
  5. information from our advertisements (“Ads”), including ad pixels, tools, plug-ins, buttons, or related services, or through the use of cookies. Our ads collect browsing information including, without limitation, your IP address and its location, login information, browser type and version, date/time stamp, user agent, cookies, browser plug-in types and versions, operating system(s) and platform(s), and other information about user activity in our services, as well as on third-party sites and services that have embedded pixels, tools, plug-ins, buttons, or related services,
  6. identification data and other information associated with files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information. If you allow Ataa Voice to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you allow Ataa Voice to access the calendar on your device, we collect calendar information such as date, time, location, and so on,
  7. information selected regarding how you interact with our Website and the Ataa Voice platform(s), preferences, and any settings chosen. This may include user activity and browsing history within the website, technical information including the IP address used to connect the user’s computer or mobile phone to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and website, and
  8. non-personally identifying information (“Non-Personal Information”) about users, including technical information about the user’s means of connecting to the Site, the date and time of users’ visits to the Site, the specific pages users visit on the Site, and other similar information. We do not link Non-Personal Information to any personally identifying information.
4. Except as stated in this Privacy Policy, we will not share personal data with other parties without the data subject’s consent unless:
  1. it is consistent with our contractual duties and obligations to our users,
  2. in response to duly authenticated requests from law enforcement and government authorities,
  3. required to comply with a law, regulation, or court order,
  4. to enforce and protect our rights and property,
  5. to protect the rights or personal safety of our employees and others in connection with use of our property where permitted and in each case in accordance with applicable laws, and
  6. when we believe in good faith that disclosure is necessary to protect our rights or to ensure your safety or the safety of others, or to investigate fraud or respond to a government request.
5. From time to time, and with user consent, we may also conduct online research surveys through email invitations, pop-up surveys, and online focus groups. When you participate in a survey, we may ask you to enter Personal Information. We may use Personal Information you submit in a questionnaire for research and measurement purposes, as described below, including measuring the effectiveness of content, advertisements, or programs available on the website. When our market research surveys collect Personal Information, we will not knowingly accept participants under 18 years of age. Market research surveys conducted by or on behalf of Ataa Voice will include a link to this Privacy Policy.
6. We are committed to protecting children’s privacy. We do not knowingly collect Personal Information from anyone we know to be under 18 years of age (referred to below as a “Child”). The parent or guardian is solely responsible for supervising the Child’s use of the Website. The parent or guardian of the Child bears full responsibility for keeping registration information secure and ensuring that the information provided is accurate. The parent or guardian bears full responsibility for interpreting and using any information or suggestions provided through the Website for the Child.
7. We track the pages our users visit within the Site. This data is used to deliver customized content within the website to users whose behavior indicates interest in a particular subject. The website uses tracking pixels to collect information that helps Ataa Voice provide services to users. Please note that any “Do Not Track” signals sent by your web browser or any other mechanism have no effect on the Site’s collection of personally identifying information. In addition, third parties that perform analytics for the website may collect personally identifying information about users’ online activity while using the website. Third parties affiliated with Ataa Voice may have different policies regarding “Do Not Track” signals, and we make no representations regarding those policies.
8. We may also use advertising companies from other parties, which may use certain Personal Information (not your name, email address, phone number(s), managed print services (MPS) booking history, or other confidential information of yours) to display ads that may interest you.
Cookies
1. Cookies are files containing small amounts of data, which may include an anonymous unique identifier. We use cookies to collect information and to tell us that you are a returning user. This information may include IP addresses, browser type, Internet service provider, referring/exit pages, and files displayed on our site (such as HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data path. Cookies are not used to store other Personal Information. Users may instruct their web browser to refuse all cookies or to indicate when a cookie is being sent. However, if users do not accept cookies, they may not be able to use some parts of the Website.
2. Other parties under contract with Ataa Voice may use cookies for all Non-Personal Information about your use of the Website. Other service providers may use this information to help Ataa Voice deliver services on the Website based on your browsing activity. We may also tailor ads on Ataa Voice and third-party sites based on Non-Personal Information to the extent known to us or to those other parties.
3. We also use cookies so that we can conduct surveys of our own use and on behalf of our advertisers. These cookies are used to determine whether you have seen certain content or ads so that we can ask for your opinion. We may also use cookies to authenticate respondents or to help you continue where you left off in a survey. You may not be able to participate in some surveys if you disable cookies.
Security
1. We rely on the collection, storage, processing of data, and security measures regarding it in accordance with applicable laws and regulations to protect against unauthorized access to users’ Personal Information and data stored on our services and Website and the Ataa Voice platform(s), or against alteration, disclosure, or destruction.
2. We do not sell or trade users’ Personal Information or make it available to others by leasing. However, we may share aggregated general demographic information that is not linked to any Personal Information with our trusted business partners and affiliates.
3. We strive to keep your information secure. However, we cannot guarantee the security of your Personal Information and therefore we are not liable in the event of a security breach outside our reasonable control.
Retention of information and data
1. We retain your Personal Information along with any other data collected under this document for as long as we have a lawful basis to do so, which includes providing the services you booked, maintaining the Website, fulfilling our legal and regulatory obligations, resolving disputes, and enforcing our contractual, legal, and ethical obligations.
2. The length of time we retain different types of Personal Information may vary depending on why we obtained it, why we process it in the first place, and applicable legal requirements.
3. When setting retention and deletion schedules, we consider a range of factors including applicable regulations and standards relating to taxes, payment processing, and complaint handling; the need to prevent or detect crime or other misuse of our services; and audit requirements. Some of your Personal Data will be retained for a period after you cease to be our customer in order to enable us to meet our requirements. Once this data is no longer needed to meet the requirements above, it will be securely deleted. When we wish to retain any information for analytics purposes, we will first anonymize it so that it cannot be linked back to an individual.
4. We reserve the right to transfer your Personal Information to the new controlling party or the party that acquires the assets if there is a change of control resulting from, for example, a sale to another entity, a merger, sale of assets, or bankruptcy. Your Personal Information will continue to be processed in accordance with this Privacy Policy if such a change occurs, unless changes are made to the Privacy Policy pursuant to Section 6 below.
Changes to this Privacy Policy
1. This Privacy Policy remains in effect except with respect to any future changes to its provisions, which will take effect immediately upon publication on this page.
2. We reserve the right to update or change our Privacy Policy at any time; therefore, users should visit these sections regularly to stay informed of changes or amendments. Your continued use of the Website and/or the Ataa Voice platform(s) after we post any amendments to the Privacy Policy constitutes your acknowledgment of the amendments and your agreement to be bound by the amended policy.
Acceptance of these terms
1. By using the Website and/or the Ataa Voice platform(s), users indicate acceptance of this Privacy Policy. We reserve the right to replace, change, and/or amend any provision of this document without prior notice to any user.
2. Continued use of the Website and/or the Ataa Voice platform(s) after any replacements, changes, or amendments constitutes users’ acceptance of those changes.
Contact us

If you have any questions about this Privacy Policy, our Website practices, or our dealings with the Website, please email us at ask@ataa.sa or call +971 2 240 94504.